Frequently Asked Questions

No, we do not use certified gluten free oats and some of our recipes include spelt, an ancient grain related to wheat. Oats are naturally gluten free, but may come into contact with gluten in the facilites in which they are  processed prior to reaching us.

We take great care in selecting premium ingredients for our products and whenever possible, have chosen organic ingredients for our recipes. All nuts however, are not organic.

All our granola is sweetened with organic maple syrup from the Escuminac Maple Farm in Gaspésie, Quebec, Canada. On occasion, we may use additional coconut nectar sugar to sweeten some recipes.

Yes, all our products are vegan. The dark chocolate we use is dairy-free.

We do not deliver, but please get in touch should you live in and around SE4 to discuss options.

We ship throughout the UK (England, Wales, Scotland, Northern Ireland) once a week, on Thursday. From January 2023, we will continue to send orders up to 2kg (5 bags) with Royal Mail, at a P&P fee of £4.50. For orders over 2kg (6 bags +), we will choose the most cost-effective postage method at a fixed cost of £6. Shipping is free for orders of £45 and over.

Limiting our waste production is a core value of our business. engrained started out with a refill business model and will always favour refills of jars and containers whenever possible. For the purpose of online sales however, we package our products in kraft tin tie bags, lined with PLA, which - other than the tin tie - are compostable in industrial facilities. We realise that there is still a long way to go before these facilities are available to the general public, and are therefore always on the lookout for a better solution to package our products in for retail and dispatch. Unfortunately, PLA only degrades in very specific conditions and home composting is unlikely to do the job, so we recommend reusing your bags if possible and disposing of them in the general household waste stream.